Delivery

We can deliver to the following countries using our safe and secure transporter: UK, Germany, Netherlands, Italy, USA. 

For delivery to any other countries please contact us directly via phone or email. Please see the Contact Us page for details.


LEAD TIMES

Items are made for request. Please check the time of production on the item site.

Please note, delivery charges are calculated with Delivery Duty Unpaid, therefore, you are liable for any import duties and taxes that may be incurred. We regret that MMOZOLEWSKA is unable to offer guidance on such duties or taxes and recommend that you contact your local Customs Office.

Prices are quoted in Euros exclude VAT at 23% (PL tax) and are subject to change if the rate of VAT changes before your order is accepted. All prices are quoted exclusive of postage and packaging, which will be charged at the rates specified during the checkout process.

EU DELIVERY

Standard delivery to EU countries is as follows per order:
UK 
Germany
Italy
Netherlands  
USA

Transit time may vary depending on the country but is usually 4-5 days and will require a signature on arrival. Goods cannot be left at an alternative location.

We can deliver to both residential and business addresses.

When an order is placed for delivery outside the EU, both the products and delivery service are normally zero-rated, with no UK VAT paid on either. However, the price paid for the products and delivery services on our website are as shown with no reduction at checkout, and no VAT charge will be shown on the order. Please be aware that you may be liable to pay import duties and taxes on your order before final delivery; if you are unsure about these charges please consult your local customs office prior to placing your order.

 

SHIPPING

Once an item is shipped, it typically takes 1-3 weeks to arrive, depending on your local carrier. Sadly I am not responsible for any lost packages. Please contact your local post office with your tracking information to inquire where your package may be - sometimes it's held at your local main post office branch for you to pick up. 

Unfortunately tracking information is not always available.

 

INTERNATIONAL SHIPPING

Once shipped, International Shipping could take 1-3 weeks to be delivered. However delays can occur in transit, so it's possible to take up to 5-7 weeks for an order to be delivered. Unfortunately, tracking information isn't always available for International Shipping. The shipping times given are estimates and not guaranteed.

Many international countries apply additional duties and taxes on imported packages.  It is the responsibility of the buyer to pay any local, import, customs, or handling fees that their country charges. Sadly it’s something we legally can’t avoid, and is out of my control. Please contact your local customs office for more information. Thanks for your understanding!

 

* When checking out, please make sure your email & shipping address are correct. MMOZOLEWSKA SHOP is not responsible for lost packages due to incorrect addresses.

* Please allow 7-10 business days to process your order. 

* INTERNATIONAL CUSTOMERS (NON EU): Import duties, taxes, and customs clearance fees are not included in the item price or shipping cost. These charges are the buyer's responsibility.